• Security Engineer - German Speaking

  • Engineer
  • Permanent - Full Time Hours
  • United Kingdom
  • Berkshire
  • £35,000 - £38,000
  • Work in our 24x7 World of IT Security & Do IT on a Global Level.

    Did you know that this client is a global company working exclusively within the information security and risk management landscape?

    They have an exciting opportunity to join them working as a German Speaking Security Engineer.

    They are fast paced, exciting and have a vibrant place to work. They offer a multicultural and cosmopolitan working environment with many varied and interesting opportunities. The global operation is 24x7, 365 days a year and the role offered here will reflect that requirement in shifts including days, nights and weekends. The client is currently seeking applications from interested candidates to join their customer focused operation for the above role and if you are fluent in German this would be a distinct advantage however this is not essential. 

     

    Key Responsibilities

    As a German speaking Security Engineer your responsibilities will include:

     

    • Proactively supporting customers to achieve service excellence
    • Review, resolve and subsequently close service requests/tickets and complete change requests
    • Developing a rapport with customers to engender long lasting relationships
    • Adhering to escalation and call management processes and procedures
    • Providing accurate, succinct and sufficiently detailed documentation of work performed
    • Attending industry leading training courses for products, technologies and personal development
    • Maintaining, improving and sharing knowledge utilizing in-house tools
    • Working as part of a 24x7 shift rota defined by the Company, which will include days, nights, weekends and Bank Holidays

     

    Experience Skills and Qualifications >

    As a Security Analyst/Engineer your skills and qualifications will include:

     

    • Experience in a similar role, ideally within the IT Security industry
    • Excellent TCP/IP networking skills
    • Knowledge on any of the following - Firewalls, Content Scanners/ Proxies or IDS systems
    • Experience of products from vendors such as Checkpoint, Juniper, F5, Bluecoat, Palo Alto, Cisco, Crossbeam, ISS, Sourcefire
    • Knowledge of Unix (Solaris, Linux, BSD) and/or Windows (2000, 2003, 2008)
    • Outstanding track record of experience in a highly customer facing role
    • Lateral thinking combined with excellent troubleshooting skills
    • Having worked in an ITIL environment would be advantageous
    • Strong commitment to personal development
    • Excellent communication skills both verbal and written combined with a professional telephone manner
    • Verbal and written fluency in German would be an advantage.

     

    Keywords: Firewalls, Checkpoint, Security, Networks, SOC, Security Operation Centre, ITIL, Shifts, 24/7, Technical Support, Technical Engineer, Security Engineer

    But what is in it for you?

    We expect the very best from our employees’ so we offer them a world class benefits package that you would expect from a leading employer. You will be joining a dynamic and growing team giving you an excellent opportunity to develop and take the next steps in your career. If you want to Unlock your potential with us apply today